Value proposition for our customers

Value Proposition

This is what everything we do is measured by!

Value Proposition

We make our three value propositions to our customers at the beginning of a cooperation and measure ourselves by them from that moment on! They are as fundamental to us as they are to customers, because they affect our core as an IT solution provider. Reliably living up to these promises since 1985 has made ZNT the successful global partner for digitalization that we are today. Simultaneously, they form the foundation for our many long-standing, reliable and cooperative customer relationships.

A single globally responsible and reliable contact person

Globally present - locally on-site

znt-Richter is an internationally active corporate group that operates from eight locations worldwide. Our solution, industry, and project specialists work closely together with customers across time zones and offer the necessary support directly on-site. In digitalization projects, we are usually the only contract and implementation partner worldwide for our customers. This means maximum security for our customers for a successful course of the project in time, in budget and in quality.

Globally present - locally on site
Finishing complex IT projects on schedule

Projects in time | in budget | in quality

Our key value proposition is to complete projects in time, in budget and in quality. Our holistic digitalization portfolio enables us to implement customized solutions, predominantly Out-of-the-Box with minimal adaptation effort, in compliance with our claim "Configure instead of Coding" as a project in time, in budget and in quality. An important foundation for this is our implementation methodology as well as our enablement approach.

Projects in time | in budget | in quality
Independent adaptations instead of service costs

Implementation methodology & enablement approach

These two concepts are backed by the promise that our business model is not based on long-term service costs for adaptations after project end. Quite the opposite: our well-proven implementation methodology specifically qualifies your various departments and specialists to perform adaptations independently. This is supported by our enablement approach, which specifically trains your teams to independently maintain and adapt solutions in the medium term.

Implementation methodology & enablement approach